SCALPING
The resale of Astros Game Tickets is strictly prohibited on Minute Maid Park property. Any persons caught doing so shall be brought to the attention of the proper authorities. To avoid problems with counterfeit, stolen, void, or inflated tickets, fans should only purchase tickets via the MLB Ballpark app, Astros.com, over the phone at 1-877-9ASTROS, or from an authorized outlet.
SCHEDULES
You can view, print and download the Astros schedule at astros.com/schedule.
SCOREBOARD GREETINGS
To make a special event even more memorable, fans may request a message on our Mezzanine ribbon board for a fee of $100 at www.astros.com/scoreboard. Messages are subject to Astros approval. Please note, proposals of any kind are not permitted for this feature.
SEASON TICKETS
The Houston Astros offer a variety of packages for fans interested in the benefits of being a season ticket holder. For more information, contact the Astros Ticket Office at 1-877-9ASTROS.
SEASON TICKET HQ
Members of the Astros Season Ticket Sales and Services team will be on-site for all Astros home games through the 5th inning. The Season Ticket HQ is located on the main concourse behind home plate near the Insperity Club.
SECURITY
Security officers and uniformed personnel are stationed throughout the ballpark during all events. In the case of a security incident, immediately notify a uniformed member of the Astros staff or an Andy Frain security officer. Uniformed police officers will be on hand before and after every Astros home game to assist in fan safety and traffic management.
SECURITY CHECK AND PROHIBITED ITEMS
In compliance with MLB and Astros security policies, all guests entering Minute Maid Park are subject to inspection by handheld and walk-through metal detectors as well as other protocols deemed by security staff members.
Bags exceeding 16” x 16” x 8” are prohibited. Backpacks are also prohibited (possible exceptions include diaper bags, single-compartment drawstring bags, and other bags used for medical reasons if they are within the MLB Bag Size requirements to not exceed 16” x 16” x 8”). All bags will be checked at all gates prior to entry.
Items not allowed into the ballpark cannot be held by security staff members or other ballpark personnel and no items surrendered to security will be stored or returned. To ensure fan safety, the Houston Astros reserve the right to refuse admittance of any item deemed hazardous, suspicious, or offensive.
Fans are reminded to leave all prohibited items at home. For the full list of prohibited items, click here.
SERVICES FOR GUESTS WITH DISABILITIES
Minute Maid Park meets and exceeds all service and structural requirements stipulated by the Americans with Disabilities Act. The following services are available to accommodate the needs of our fans with disabilities. For the full access guide for fans with disabilities, please visit astros.com/ADA.
Assistive Listening Devices (ALD): Assistive Listening Devices (ALD) are available for our fans with hearing and visual impairments. The devices, which carry the public address system comments, are available at Fan Accommodations at Section 112 on the main concourse. Identification will be required to check out the devices.
Captioning Board: The Houston Astros were the first Major League ball club to install a captioning board for the benefit of our fans with hearing impairments. Located above the Mezzanine level in Right Field, the board will display the PA announcer's comments, as well as other in-game information.
Telephone Display Devices (TDD): Telephone Display Devices (TDD) are available in the Fan Accommodations Center located at Section 112. Fans with hearing or speech impairments are offered these text telephones for their use.
Wheelchair Seating: Wheelchair seating for fans with mobility concerns is available throughout Minute Maid Park. Prices will vary depending on seating level. Please inform the ticket representative of your special seating needs at the time of purchase. Call (713) 259-8700 for details.
Courtesy Wheelchair Service: The Houston Astros provide courtesy wheelchair service at all home games. Once a guest arrives at the gate and requests this service, a wheelchair will be dispatched and an attendant will take the fan to his/her seating area. When the guest is ready to depart, the service is also available to take him/her to the exit.
Braille Signage: Braille and tactile signage is located throughout the ballpark.
SHOOTING STARS
The Coca-Cola Astros Shooting Stars are the spirit and energy of the Houston Astros! They are fan favorites during Astros home games, where they can be found greeting fans, tossing souvenirs to fans and singing along during the 7th Inning Stretch. The Shooting Stars also appear throughout the Houston community, delivering spirit and passion on and off the field. With the perfect combination of Texas charm and boundless enthusiasm, the Shooting Stars are sure to make your next trip to Minute Maid Park a memorable one! For more information on the team, or how to book the Shooting Stars for your next event, visit www.astros.com/shootingstars or call (832) 602-4015.
SHUTTLE CREW
The Astros Shuttle Crew is the club's official street team that can be found out in the Houston community bringing Astros-themed fun to a variety of events with their signature inflatable attractions and giveaway items. During all home games, the Shuttle Crew is ready to set fans up with their very own Astros Buddies Kids Club memberships!
SMOKING
Smoking is strictly prohibited inside Minute Maid Park and within 25 feet of the ballpark entrances and exits. The no smoking policy includes the use of e-cigarettes and similar products including smokeless tobacco.
SPEAKERS BUREAU
Front office personnel represent the Astros at speaking engagements year-round. Requests must be submitted in writing at least six weeks prior to the event on the organization's letterhead. The letter should provide as many details as possible and be sent to Community Development, Houston Astros, P.O. Box 288, Houston, TX 77001-0288.
SPECIAL EVENTS
With more than 15 diverse event spaces, Minute Maid Park offers a unique and unforgettable experience for all your guests. Whether planning a gala, holiday party, luncheon, conference, trade show, meeting or team building activity, Minute Maid Park is the perfect place to host an event that your guests will always remember. For more information or to book your next event, call (713) 259-8800 or e-mail [emailprotected].
SPECIAL FEATURES
Hall of Fame Alley: Fans taking a stroll through what was previously known as Home Run Alley, located in left field, will come face to face with Astros history in Hall of Fame Alley presented by Houston Methodist.
Class of 2019: Inducted Saturday, August 3, 2019 – Bob Aspromonte, Jeff Bagwell, Craig Biggio, Jose Cruz, Larry Dierker, Gene Elston, Milo Hamilton, Joe Morgan, Joe Niekro, Shane Reynolds, J.R. Richard, Nolan Ryan, Mike Scott, Jim Umbricht, Don Wilson and Jimmy Wynn.
Class of 2020: Inducted Saturday, August 6, 2021 – Lance Berkman, César Cedeño, Roy Hofheinz, Roy Oswalt, Billy Wagner and Bob Watson.
Class of 2022: Inducted on Saturday, August 13, 2022 – Terry Puhl and Tal Smith.
Class of 2023: Inducted on Saturday, August 12, 2023 – Bill Brown and Bill Doran
Class of 2024: To be inducted on Saturday, August 17, 2024 - Ken Caminiti and Rene Cardenas
Home Run Porch: Astros fans have a unique opportunity to keep a part of history. Along the main concourse in left field, the home run porch extends over the field of play allowing fans a chance to catch a home run ball. Also located on the porch is an old-fashioned Phillips 66 gas pump that keeps a running total of every Astros home run hit at Minute Maid Park.
The Train: Once a thriving train station, the Union Station building connects Minute Maid Park to the past – highlighting the city’s great history and the integral role of railways in the development of Houston. As an ode to the past, Minute Maid Park features a one-of-a-kind 1860s-replica train locomotive that heralds the opening of ballpark gates and homeruns from high above the playing field.
SPRING TRAINING
CACTI Park of the Palm Beaches in West Palm Beach, Florida is the Spring Training home of the Houston Astros. Visit www.astros.com/spring for more information on tickets, travel, schedules, and more.
STROLLERS
Strollers are allowed inside Minute Maid Park. However, strollers may not be stored in any seating area and may not be used to occupy handicap seating or SRO spaces. After entering the ballpark, fans should visit Fan Accommodations located at Section 112 or 323 to ask an usher for assistance with storing the stroller during the game.
